TECHNICAL SERVICE SUPPORT:

Post-sales service support is available from our Service Department. Email our Service Manager, Mike Seibert, at service@mydax.com. Or, call during normal business hours (8:00-4:30 Pacific Time)

707-621-0917

ENGINEERING SUPPORT:

If you have a technical question concerning features of your Mydax chiller, you may wish to contact our Engineering department at our main office during normal business hours (8:00-4:30 Pacific Time)

530-888-6662

CALL Mike

In the left-hand menu, you will find details of our Warranty and Service Options. Customer training courses are also available and can be arranged to take place at your location at the time of commissioning/startup.

For the convenience of some our customers, and upon special request, Mydax maintains a site for Detailed Product Information, such as drawings, troubleshooting flowcharts, and service procedures. These password protected files are available by clicking the Technical Info menu.