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SERVICE and WARRANTY OPTIONS:
Mydax offers extensive Technical Support for our products.
If a live contact is needed to help with any question or
problem, please call us from 8:00 am to 4:30 pm Pacific time,
Monday through Friday.
Mydax products are typically sold with a standard "back-to-factory" parts
and labor warranty.
However, various other options
exist to meet your needs:
- Through our strategic alliance with
York International, we can dispatch a service person
to anywhere in the world.
- In many locations, both domestic and internationally,
Mydax can dispatch an independent service organization
already
familiar
with
Mydax
systems.
- If you already have a service organization that you are
comfortable with, Mydax is willing to work with
them to provide the level of service you need.
TRAINING CLASS AVAILABLE
Mydax offers a training course to acquaint
you or your service staff with your new chiller. Classes
are
available in 1,
2, or 3 day sessions. Customers or Service agents who have
attended the training seminar receive a 25% discount on
all service parts.
Contact Mike Seibert, Mydax
Service Manager, for more details at service@mydax.com.
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Contact Mike
service@mydax.com |
